Some of Our Services

● Market leader with a Global focus and solid vision for the future

● A flexible work environment with a culture to be proud of

● Purpose-driven work enabling you to unleash your potential

About us 

At Modica Group we are leading the industry with our Intelligent Messaging Solutions. Our world class, cloud based, enterprise messaging platform enables our clients to engage, market and transact globally. Modica’s intelligent messaging platform is used by some of the world’s biggest enterprises and brands to deliver high volume, mission critical messaging services. In Australia, our platform is used by Optus to help serve the needs and requirements of their customers.

‍About the role

This role will suit a tech savvy, self-motivated team player who is looking for an entry level role with future scope for growth, within a world leading intelligent messaging provider. As a Technical Support Engineer, you will support Modica's wide range of enterprise customers and partners through delivering quality, first level support of software applications, infrastructure and networks in a fast paced and efficient manner.

You will understand the challenges of working with mission critical tech and be able to prioritise your workload in a nimble and communicative fashion that ensures all issues are resolved with pace and efficacy. While your role has a lot of variety and your support requirements may vary, day to day activities will include:

• Providing front-line assistance to help overcome issues within our agreed service levels
• Appropriately prioritising and managing tasks within our ticketing systems
• Accurately capturing information and requirements from users in case of further investigation or escalation
• Working with developers and site reliability engineers to enhance or streamline processes
• Communicating upcoming maintenance or other relevant events to the organisation
• Monitoring and responding to alerts to prevent potential messaging scams in progress
• Working as part of an on-call team providing out of hours cover on a rostered basis 
• Consistently looking for process improvements and efficiencies that will enhance your delivery of service requests
• Managing incidents from discovery through to resolution and leading the blameless post-mortems to ensure outages are prevented from repeat occurrences

‍About you

We are looking for someone smart, motivated, and enthusiastic with a “can-do attitude”. You will love learning, have great rapport with people, be able to demonstrate your passion for technology and upskilling yourself, and be a real go-getter who excels at whatever you put your mind to. You will also be:

• Enthusiastic, flexible and customer centric
• Tech-savvy, inquisitive with strong problem-solving
• Self-motivated, dedicated and understand that timelines and accuracy are critical in all actions and interactions
• Adept at prioritisation and multitasking
• Insanely organised and know that the devil is in the detail
• Excellent at both written and verbal communication

We’re proud to have a team of trustworthy and honest people. Our people have an opinion, challenge constructively and have each other’s backs. They are experts in their fields and hungry to contribute, living our values of pragmatism, being the change, tough love, doing the right thing and playing nicely.

‍

‍More about our benefits

In joining Modica, you’ll become part of a highly engaged and focused team, driven by success and by delighting our customers. We work hard, celebrate success, have fun, but overall, we are all motivated by the common goal of being the best in the markets we play in.

We offer a supportive environment as it is important to us that you are happy and healthy. Alongside a competitive salary, we offer benefits that rival those of large corporations. To support you we offer some fantastic perks including health and life insurance contributions, a flexible working culture, birthday and volunteering leave, regular team lunches, and home internet contribution.

If you'd like to join us

Applications for this role close at 5:00pm Friday, 6th of September. Let us know why you will be a great addition to our team and the best person for this job by applying now, or alternatively email your application to nikkie.white@bespoke-approach.com.

 Unlock your potential and develop your skills within our brilliant team! Excel in your career and redefine work-life balance with RWCA.

• A passionate team who really care about the work they do and how they do it
• Earn an excellent salary package whilst living in beautiful Nelson
• Flexible Work Options - Exceptional Results! Enjoy the freedom to cater your lifestyle needs while delivering outstanding accounting solutions

RWCA Nelson, a highly regarded Chartered Accountancy and Business Advisory firm based in the heart of Nelson are looking to add to their amazing team. RWCA are passionate about adding value to their clients and taking out the pain that comes with not knowing how to navigate through complex accounting and business requirements. They take great pride in building strong relationships through the provision of outstanding customer service and truly partnering with their clients. They are looking to bring on a like-minded accountant to join the team.

RWCA have a transparent approach with their team and while encouraging you to be self-managing and take ownership for your work, they are also happy to assist in helping to develop solutions that best service their clients.

About the role:

This is an opportunity for an experienced accountant to use their numerical superpowers to help clients achieve or exceed their financial objectives. Working with a wide range of clients in various industries, to be successful in this role you will have previous experience in a practical accounting sense and be CA qualified  on your journey to become a Chartered Accountant. Whether you prefer to be more client facing or behind the scenes, with the great mentors in this organisation you will develop your career in this role and navigate through challenges that make work more interesting with a team that have a great sense of humour and are deeply passionate about what they do and how they do it. We’re open to looking at flexible work options once you’ve found your feet, to ensure you achieve both your personal and professional goals for 2024.

The team at RWCA proudly use leading edge technology and have the ability to provide solutions that are considered, creative and practical yet customised to their clients’ needs. They are looking for somebody who is equally driven to provide high quality work while having some fun at the same time. Depending on your level of expertise, this role may include:

• Actively engaging with our clients by telephone and in person
• Preparing financial statements and tax returns
• Preparation and filing of GST returns and other miscellaneous returns with IRD
• Monthly management reporting and cashflow forecasting
• Providing technical assistance and support to clients and colleagues
• Peer review team members work

As somebody who will implement a pragmatic approach through your existing accounting skills, it is also important that you are confident in building relationships and having open conversations with all those you engage with. Additionally, you will enjoy working through things yourself but are equally happy to ask questions if you’re unsure of something. With your proactive nature, problem solving abilities and flair for working with numbers, you will aid in finding solutions to challenges and driving commercial success for those clients who may not be as financially minded.

To be successful in this role, you will have:

• Previous experience working in a Chartered Accountancy or Business Advisory firm
• An adeptness at preparing financial statements and tax returns in accordance with NZ Tax Law
• In-depth knowledge of best practice initiatives while keeping up to date on accounting legislation and developments
• Strong technical expertise
• Outstanding communication, presentation, and ownership skills
• Strong organisational, time management and problem-solving capabilities
• An analytical mindset with outstanding attention to detail and be motivated to achieve desired results
• The ability to work both autonomously and as a team member
• An understanding of working through IFRS would be beneficial, but for the right person we are happy to help develop this knowledge

Why work with RWCA?

RWCA are extremely proud to have a great team of grounded and passionate people who thrive on helping their clients achieve or exceed their goals, and a people centric, flexible approach. With a wide range of skills and some brilliant experience in the team, they are always keen to help each other out and have as much fun as possible doing it. Priding themselves on their values, culture, flexibility and operating a high trust environment, at RWCA you get to do the work you enjoy with a team that enjoys a laugh.